Privacy Policy

Last updated: 13 May 2026

OrbitArena ("we", "us", "our") operates the website orbitarena.pro. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using orbitarena.pro, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Who We Are

OrbitArena is operated by OrbitArena Pty Ltd, an Australian company (ABN 47 123 456 789) with its registered office at Level 3, 66 King Street, Sydney NSW 2000, Australia.

For any privacy-related enquiries, please contact our Privacy Officer at: [email protected] or by post to the address above.

2. Information We Collect

We may collect the following categories of personal information:

2.1 Information You Provide Directly

• Contact form submissions: Your name, email address, and the content of your message.
• Newsletter subscriptions: Your email address.
• Tournament registrations: Team name, captain's name, email address, phone number, home state, and team size.

2.2 Information Collected Automatically

• Log data: IP address, browser type and version, pages visited, time and date of visit, time spent on pages, and referring URLs.
• Cookies and similar technologies: See our Cookie Policy for full details.
• Device information: Device type, operating system, and screen resolution.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To send you our newsletter and gaming content updates (only with your explicit consent).
• To process and manage tournament registrations.
• To improve and optimise our website and services.
• To analyse website traffic and usage patterns using aggregated, anonymised data.
• To comply with our legal obligations under Australian law.
• To detect and prevent fraud or abuse of our services.

4. Legal Basis for Processing

We process your personal information on the following legal grounds:

• Consent: Where you have given us explicit consent (e.g., newsletter subscription, cookie acceptance).
• Contractual necessity: Where processing is necessary to fulfil a service you have requested (e.g., tournament registration).
• Legitimate interests: Where we have a legitimate interest in processing your data (e.g., website analytics, security).
• Legal obligation: Where we are required to process data to comply with Australian law.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: Trusted third-party service providers who assist us in operating our website (e.g., web hosting, email delivery). These providers are contractually obligated to protect your data.
• Legal requirements: If required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With your consent: In any other circumstances where you have given explicit consent.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by Australian law. Specifically:

• Contact form data is retained for up to 2 years.
• Newsletter subscriber data is retained until you unsubscribe.
• Tournament registration data is retained for up to 3 years for record-keeping purposes.
• Website analytics data is retained in aggregated, anonymised form indefinitely.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption, secure server infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to legal retention requirements.
• Opt-out: You may unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email.
• Complaints: You have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have breached the APPs.

To exercise any of these rights, please contact us at [email protected]. We will respond to all requests within 30 days.

9. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our website is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

12. International Data Transfers

Your personal information is stored on servers located in Australia. If we transfer data internationally (e.g., to cloud service providers), we ensure that appropriate safeguards are in place in accordance with the Privacy Act 1988 (Cth).

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Post: Privacy Officer, OrbitArena Pty Ltd, Level 3, 66 King Street, Sydney NSW 2000, Australia
• Phone: +61 2 9876 5432

For complaints that we are unable to resolve, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.